FAQs

How long will it take for my order to ship?

Orders typically ship between 1-3 business days.

Shipping costs?

Shipping in the US is Free. Shipping is through USPS.

For international buyers, please contact me for shipping costs before placing your order. Also on international orders, the buyer is responsible for any customs or import taxes for their purchases.

Can I return or exchange my order?

Yes. I want you to be 100% satisfied with your order. Please keep in mind all Malas and Bracelets are handmade and unique and I am a small business. Please email me at yogidreamermalas@gmail.com with your concern within 5 days of delivery. You must ship back the item within 10 days of delivery. Customer is responsible for return shipping costs. Please ensure proper packaging. If the item must be received in the original condition the buyer is responsible for any loss in value. After the item(s) have been received in their original condition I will issue an exchange or refund.

Incorrect address?

 Please make sure before purchasing that your address is correct. If you accidentally put a wrong address please contact me immediately. If the order does ship out to the wrong address, please contact your local post office to see how they can help.

If a package comes back to me due to an incorrect address, it is the buyers responsibility to pay for postage again.

How Do I care for my Mala?

Malas are beautiful tools for us to use and should be treated with care and respect. They are handmade and meant to be worn and loved, however they are not indestructible. Please be mindful of objects that your Mala can “catch” on and can cause damage (door knobs, etc)

Please avoid getting your Malas wet in showers, pools, etc as water will make the thread wear prematurely, or stretch the knots. Water can also react negatively with certain stones.

Malas should be stored out of heat and direct sunlight. Long period of time in heat and sunlight can react negatively with certain stones.

It is a good idea to cleanse your Mala’s energy regularly. You can do so by smudging it. You can also charge it under a full moon. Another way to cleanse your Mala is by placing it on a piece of selenite.

Tassels?

Please feel free to trim your tassel to the desire length. Ensure you are using a good pair of sharp scissors.

Broken Mala?

In the rare event your mala breaks please contact me at yogidreamermalas@gmail.com. If is within 1 year of purchase, I will repair it free of charge and only ask you pay the shipping costs. If it has been longer than one year, I charge a re-knotting fee of $30. Also, I will re-knot Malas purchased elsewhere, please contact me.